Upon install the fault light will automatically come on until a phone is connected then it will shut off.

Check wiring connections, a crossed wire will turn the system off and turn on the fault light.

Check to make sure the transformer is large enough to handle the number of fixtures connected.

First figure out which fixtures will be used and how many of each the project will have.  Take the catalog (located here) that has all our fixtures listed with the wattage they will use and multiply the given wattage by the # of fixtures used. Then add those numbers to get a total.  For example: I have 10 CP-P100s and 4 CP-A200 on a job. CP-P100 use 4 watts and CP-A200 use 8 watts so 10×4=40 watts for CP-P100, 4×8=32 watts for CP-A200.  So total job is 40watts+32watts=62 watts. DO NOT USE MORE THAN 80% OF TRANSFORMER CAPACITY, THIS IS ELECTRICAL CODE. This rule applies to all transformers.

The Bluetooth transformer is an all-in-one unit controlled through Constellation Pro® Smart lighting app on a mobile device eliminating the need to go out and manually adjust the transformer. The Bluetooth transformer will run itself once set up, automatically adjusting for the seasonal sunup/sundown time change. The app also shows a power meter, so you know exactly how much wattage your system is using and a manual on/off button.

There is a 5-year warranty on all Constellation Pro® transformers.

Yes, all Constellation Pro® transformers are rated for outdoor use.  The transformer should be mounted a minimum of 18 inches above ground and must be plugged into a GFCI outlet.

There are multiple TAP slots on our transformers to limit excessive wire runs.  For example, if the transformer is located on the side of the house and the customer wants lights in the front and the back of the house. Use Slot 1 to run wire to the front of the house and Slot 2 to run another wire to the back.  Multiple wire runs greatly help for troubleshooting a project if a problem occurs.

The Constellation Pro® BT transformers come with 2 preloaded programs (dusk to midnight, dusk to dawn) that cannot be deleted.  You can edit these programs by clicking on them and by deselecting the “active days” it will keep the transformer from automatically turning on the lights.

Yes, Constellation Pro® Bluetooth Transformers are an all-in-one unit and run off the Constellation Pro® App downloaded on your phone that allows for programing times for lights to come on/off.

With your main wire at transformer.  Snip in between the two strands of insulated copper on your 12/2 wire vertically to separate and form a Y shape.  Strip 1/4 inch of the insulation back on both arms of the Y and insert one strand of copper into the slot labeled Comm and the other into a slot labeled TAP.

No, an electrician is not required to install Constellation Pro® products.  The transformer plugs into a standard 120v GFCI protected outlet and the system is 12volts, so it does not require a certified electrician to install in most places.  Be sure to check with local laws if a license is required.

The Constellation Pro® lights are designed to be wired using the daisy chain wiring method with running the main wire from the transformer to all desired fixture locations, cutting the main wire and splicing in the light fixture. See diagram below for more details.

Must be using a Constellation Pro® transformer plugged into a GFI outlet for warranty to be valid. There is a 5-year warranty on all light modules and the outside finish. Lifetime warranty on the socket and fixture housing ie a path light stem breaks in half or an accent light cracks. 

No, currently Constellation Pro® lights do not support dimming.

Constellation Pro® fixtures are made from high grade aluminum to ensure lasting durability.

3000 kelvin or soft white is the color of all Constellation Pro® products.

Constellation Pro® fixtures do not use bulbs. All fixtures use an integrated LED module for a more consistent and longer lasting light output.

Recommended spacing is 8’ between CP-P100 or CP-P102, 5’ for CP-H500. CP-A200 and CP-W300 are as required for highlighting items.

Constellation Pro® fixtures are IP65 rated. This means that they are rated for installation no closer than 5 feet to a body of water by electrical code.

Lumens are a scale of measuring how much light a fixture outputs.  The higher the Lumens the brighter the light.  All Constellation Pro® fixture’s lumens are listed here.

Yes, we are willing to help with lighting designs. We just need a proper landscape layout drawing with measurements and or pictures sent to us of the project with measurements and we can provide a good idea of which fixtures to use and how many.

No, there is no positive or negative polarity in the wire with Constellation Pro® LED lighting.

l connections for Constellation Pro® fixtures are connected using the same method. Stay tuned for our new video coming soon.

Recommend no more that 2 fixtures be wired in using the same pair of wire nuts.  More than 2 fixtures will make the copper connection too large to ensure a proper watertight seal using the silicon filled wire nuts provided with all Constellation Pro® fixtures.

Electrical tape is not required for installation, but some electrical tape is good practice. Even with the wire nuts secured properly over the connection these fixtures are outside exposed to the elements so a small amount of electrical tape to really secure the wire nuts onto the wire is a good idea.

This depends on size of transformer, amount of fixture attached to wire run, how far between first and last fixture. Generally, not an issue with LED lights since their wattage is so low.

It is recommended that no more that 20-25 fixtures be put on a single wire run. This is to help for troubleshooting any problems that occur and helps keep the light quality the same from the first fixture on the wire run to the last fixture on the wire run.

We suggest running wires in areas that have the lowest probability of being cut. Run wires along foundations or along a walkway where possible. Using conduit crossing landscape bed edges or under hardscapes to avoid cuts in the wire from shifting rocks or edging beds. Avoid running wires too close to shrubs or trees so in the future if the plant is removed the wire will not be cut.

Electrical code recommends the low voltage wire be buried  6 inches in the ground.

Assemble Constellation Pro® fixtures without the ground stake attached. Locate where you would like the fixture and use a rubber mallet to hammer in the ground stake. Then place the wire in the slot in the ground stake and thread the fixture in. For hardscape fixtures locate and mark where the fixture will go and drill or saw cut a groove to place the wire into.

Constellation Pro® is sold online or contact us at sales@cprolighting.com for local dealer options.